At ReadcoreLab LTD, we care about your privacy. Our Privacy Policy, along with our Terms and other related documents, explains how we handle your personal data. It also provides information on how you can access this data.
1. Purpose of this Policy
ReadcoreLab LTD offers access to our online and mobile services, known as Glamguides. This includes the Glamguides website (Glamguides.com) and its subdomains. We refer to this entire system as the “System.”
2. Processing your data
Purpose of Data Processing: Our goal in processing your data is to provide you with personalized guides for creating your own style in clothing.
Legal Basis for Processing: Before we process your data, we require your consent. You have the right to withdraw your consent at any time.
Data Collection
Personal Information
We collect and use personal information, such as your name, email address, gender, country, city, state, and age range. This information is used to customize the program and communicate with you. You have the option to opt out of receiving external communications, such as emails and push notifications.
Health Information
To tailor our program to your needs, we collect information about your symptoms, including self-reported data. Additionally, we may gather general information about your mental and physical well-being to track your progress towards the goals you have set for yourself.
Electronic identifiers
We may collect information about the devices you use to access the System, including (but not limited to) IP address, mobile device UDID and IMEI numbers, operating system, browser type, and screen size. This information is used to provide you with customer support, for system administration, to tailor your experience of the System, to report aggregate information internally, and to assist communication (e.g., push notifications).
Cookies
To enhance your experience with the System, we may use cookies, which are small text files managed by your web browser. These cookies allow us to recognize you when you return to the System, keep your entered data across multiple sessions, and store information about your personal preferences. You have the option to refuse cookies by adjusting your device settings. However, please note that disabling cookies may limit your access to certain parts of the System.
Non-identifiable Information
Non-Personal Information refers to any information that does not directly or indirectly identify you. We may include your data in aggregated data sets that are shared with our research partners. In these sets, your data is anonymized and cannot be personally identified. It is used to support generalized statements Usage Data The System automatically collects certain information, known as Usage Data.
This includes behavioral data, such as the number of completed sessions and the techniques practiced. It also includes details such as IP addresses, request times, response statuses, country of origin, browser features, and device information. This data helps us analyze user behavior within the System and improve its functionality.
3. Data Access
We value the privacy and confidentiality of your identifiable health information. We have implemented policies, procedures, and safeguards to ensure its protection from improper use and disclosure. We are committed to never selling or renting your information. The following categories outline how we use your identifiable health information and the limited circumstances in which we may disclose it to external entities. While not every use or disclosure is listed, all permitted uses and disclosures fall within these categories. Some uses and disclosures may require your specific authorization. We do not disclose personal information to third parties for purposes significantly different from the original collection purpose(s).
Disclosure upon Request
If you request it, we may disclose information related to your use of the System. In some cases, written authorization from you may be required for this disclosure.
Payment
We do not store credit card or customer details with any third parties, except trusted suppliers who assist us in delivering System services. We ensure that all suppliers meet our security and data protection standards.
Services and Operations
We may use and disclose your identifiable health information to provide services and for internal operations, such as administration, eligibility, planning, analytics, and activities aimed at improving the quality and cost-effectiveness of the services we deliver.
Emails
When you open an email from us or click on a link in an email (if your computer supports this feature), we may receive a confirmation. This confirmation helps us make our emails more interesting and helpful. If you receive an email from us and wish to stop receiving further emails, you can unsubscribe by following the instructions provided.
Reminders and Notifications
We may use and disclose your identifiable health information to send you reminders or notifications related to your interactions with the System. You can make these changes by logging into your account in the App or accessing the notification settings on your mobile device.
Third-Party Service Providers
We engage third-party service providers to support various functions within our organization. In compliance with the law, we may disclose your identifiable health information to these service providers to enable them to perform their required tasks. We ensure the protection of your identifiable health information by implementing appropriate contracts or written agreements.
Third-Party Medical Professionals
With your explicit permission, we may share your identifiable health information with third-party medical professionals whom you have nominated.
Threat to Health or Safety
If there is a serious threat to your health and safety or the health and safety of the public or another person, we may use and disclose your identifiable health information as necessary to prevent the threat. However, such disclosure would only be made to individuals who can help mitigate the threat.
Analytics & Marketing
To monitor and analyze web traffic and user behavior, we employ several third-party services, including Google Analytics, Facebook Analytics, TikTok Analytics, Amplitude, Vero, and Segment. You can find their respective privacy policies on their platforms.
Transfer of Business Assets
In the event of a business or asset sale, we may disclose your personal data to prospective sellers or buyers. If a third party acquires the System or a substantial portion of its assets, customer personal data will be one of the transferred assets.
4. Data Storage
We ensure the secure storage of all your personal information on our servers. In certain cases, for a faster user experience, we may store some data on your device. We do not store any credit or debit card information. However, we always adhere to data protection laws and implement strict safeguards.
5. Your Rights
You have specific rights regarding your information, including the Right to Access, Right to Accuracy, and Right to Deletion. Please contact our Security, Privacy, and Compliance Officer at support@glamguides.com to exercise these rights.
Consent Withdrawal: System users are entitled to revoke their consent at any time by reaching out to the Security, Privacy, and Compliance Officer. Note that the absence of consent for data processing renders us incapable of providing program services.
6. Amending this Policy
We reserve the right to revise this Policy without notification. Any changes or updates will be effective immediately upon posting. Your continued use of the System constitutes your agreement to abide by the Privacy Policy as changed.
7. Who can you contact?
Security, Privacy, and Compliance Officer (and Data Controller) can be reached at support@glamguides.com
8. Effective Date
This Policy is effective as of May 28, 2024.